Support
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Recent activity by Support-
Test for end user
Test for end user
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How to Delete a User from the Account
1) Log in to your account. 2) Click on Admin3) Click on Users4) Select the user you want to delete then click "delete"
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How to Add Users to the account
1) Log in to your account. 2) Click on Admin3) Click on Users4) Click on ADD5) Enter the new user details then hit "save"
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Password Reset on Mobile App
1) In the mobile app section, click on "I already have an account"2) Click on forgot password3) Enter your email address you provided when you first signed up on the account4) Go to you email and l...
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Can I access my account other than the mobile app?
Answer: Yes. Open in any webrowser then go to URL: https://ui.spikahu.com (Update here)
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...